Partial Payment Policy
How Partial Payment Works:
All wholesale orders are processed on a 50/50 split payment basis.
Deposit: A deposit of 50% of your order total is due at checkout to confirm your order and begin production. Orders will not enter production until the deposit has been received.
Remaining Balance: The remaining 50% of your order total will be invoiced prior to shipment. Your order will not ship until the remaining balance has been paid in full.
Accepted Payment Methods: All payments are processed securely online via credit card or debit card. Cash on delivery (COD) is not accepted.
Cancellations: Orders may be cancelled and deposits fully refunded provided production has not yet begun. To request a cancellation please contact us as soon as possible. Cancellation requests made after production has begun will not be eligible for a refund.
Damaged Products: If you receive damaged products please contact us within 7 days of delivery with photos documenting the damage and the quantity affected. Refunds for damaged items will be issued on a per-unit basis based on the quantity and extent of damage received.
Questions: If you have any questions regarding your payment or order status please contact us at troy.louis@consolidus.com